Friday, August 1, 2008

[Apple iPod] Unknown Error (-3256)

Hi, I just joined the group. I got an iPod Classic last Christmas, and
I love it. However, I'm not so much in love with the iTunes software.

When I first downloaded it, everything worked fine. Then, sometime in
February, I got the notice that new software was available, and I
clicked "download now". Once that happened, the software could not get
track names from the CDDB server. When I tried to get the track names,
I got a message that said:

"Unable to connect to CDDB server. An unknown error occured" "Then make
sure your internet connection is active and your network settings are
correct, then try again."

I did all the things that the tech support suggested, but none of them
made any difference.

Then, a few weeks later, when a new version of the software was
available, I downloaded it, and I was able to get track names (and get
into the iTunes Music Store).

I guess you can tell where this is going. I downloaded the latest
version a couple of days ago, and now I can't get track names from the
CDDB server. I ran the diagnostics, and got the message that said:

"Secure link to iTunes store failed.".

I did the corrective actions described, but it still will not work.

Is it just me, or is there some kind of bug in the software, and if so,
is there a work-around for it?

Many thanx in advance,

Richard in Baltimore


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