Friday, February 8, 2008

Re: [Apple iPod] no "Device" and no iPod icon on desktop

Hi Otto,

Thanks for your quick responses.

I agree. For months, at least, I had been looking forward to having an iPod.

Yes, I tried a different USB port, no change. - this has been
frustrating, to have a problem the second time I used this iPod.

I just got off the phone with Apple, I made the purchase from the
Apple Online Store. They agreed to take the product back and send a
refund.

Small Dog Electronics has a retail store in the next town. I am
going to go there and buy another 80 GB iPod Classic. I probably
should have done that in the first place. In the event of a problem
I can bring the item into the store and ask for help.

Tom


>I'm sure they would but it would be a shame if the problem is trivial.
>Have you tried a different USB port?
>
>Otto
>
>On 08/02/2008, Tom Mitchell
><<mailto:meltom108%40burlingtontelecom.net>meltom108@burlingtontelecom.net>
>wrote:
>> Otto,
>>
>> Ok, I tried that. The problem is unchanged. The iPod and the iMac
>> seem unaware of each other. The iPod works, I can listen to songs
>> and watch videos, etc, but I cannot synch.
>>
>> I have only had this iPod for 10 days, I bought it for a trip next
> > week. Do you know if the Apple Store will give a refund?

[Non-text portions of this message have been removed]

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