Re: [Apple iPod] download unsuccessful but charged anyway

On Jan 20, 2008, at 4:29 AM, Bridget Mooney wrote:

>
> At the iTunes store and asked to purchase an album. Just after the
> download
> began my computer froze.
> I had to shut the computer down and restart. The download was lost.
> A few
> days later I received the email with
> the bill for the download which wasn't there. I looked at support
> but was
> unable to decipher how to let them know I paid for
> somethng I never received. Anyone know how to navigate this problem?

From iTunes, choose Store > Check for Purchases, and you'll be able
to get the download.

Kirk
Author of: Take Control of Users & Accounts in Leopard

http://www.mcelhearn.com/tco.html

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Read my blog: Kirkville -- http://www.mcelhearn.com

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