Friday, July 25, 2008

Re: [Apple iPod] iTunes 7.7 full of bull. Brand spanking new problems.

On Jul 25, 2008, at 10:15 AM, Lisa Fournier wrote:

>
> Did you even read the forums that I linked to? Because if you had,
> you would have read that there were several instances where people
> posted that they weren't experiencing the problems highlighted in
> the forum discussions. So much for "highly skewed".

Actually, I've been a regular on the Apple Forums since 2003, so yes,
I've read the posts, plus lots of others, over the years. Every time
a new version of iTunes comes out (or of the Mac OS or iPhoto, etc),
there is a flurry of posts saying that it's a disaster. Once the furor
dies down, it generally turns out that there are some real issues with
fixes, incompatibilities with third party software and some user
confusion. Interestingly, when the next version comes out, there will
be people who are clamoring to go back to the previous version because
it is now a know quantity.

I think you missed the point, though in that, despite the fact that a
few people will chime in to say they have no problems, the vast
majority of the people who have no problems don't ever post anything
and, therefore, people with problems are disproportionately represented.

However, I suspect that we will have to agree to disagree on this.
I've said all I have to say.

Best of luck.

------------------------------------

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